9 reasons to ask Jean Kelly Consultancy Ltd to train your
Harassment Advisors, Investigators or Managers
1. You will benefit from our 16 years’ experience training in the field of combating harassment and bullying in the workplace.
2. But we are not just trainers! We are investigators of formal complaints of harassment and bullying. We coach people who have been harassed or bullied or those accused of harassment or bullying. We mediate cases in our specially devised informal way. So we are practitioners – not just jobbing trainers! We practise what we preach ourselves.
3. On our courses, you will learn the proven methods we have developed over the years when investigating, consulting or training for large employers. As a result, at the end of the training, you will have learnt how to listen and coach – skills that are not only vital in dealing with harassment and bullying, but are transferable for the majority (if not all) people management situations you may face such as defusing conflict, appraising staff or dealing with ‘difficult’ people.
| Sharron Ward, Ordnance Survey, wrote to us a few months after attending our Harassment Adviser programme:
“As an adviser, you know when you have had a good session as it will seem that you have not actually done much – but the client will seem more relieved and will have invariably answered their questions by themselves, with only a small amount of interaction from you the Adviser. This is exactly what we learned on the course.” |
4. You will learn up-to-the minute information on discrimination, harassment, bullying and victimisation at work. We will ensure you understand employment law as far as it relates to these topics and we keep all our information up to date with legal developments and employment tribunal findings.
Read what Diane East, Competition Commission, said after being a delegate on an Harassment Adviser Course:
“Following our training day, I have found that the skills we covered – particularly around listening effectively – have been useful in many of my interactions with staff. I have also recently completed some work on a reasonably large grievance which – in part – related to interpersonal problems between a staff member and his manager. I found that my new understanding of bullying and harassment helped me to work through this with him more effectively than I might have done prior to the training. Thanks Jean!” |
5. As a delegate on our programme for Investigators of Harassment and Bullying, you will benefit from our vase experience conducting formal investigations. By the end of the programme, you will understand how to prepare for each interview, the skills you require during the interviews, how to take appropriate notes, how to analyse the data you collect, how to come to conclusions and findings, and, above all, how to write a robust report that will stand the test of time.
6. You will learn in a safe and supportive learning environment where all delegates are treated with respect. We will encourage you and everyone on our courses to participate and to value the contributions of your colleagues.
7. You will find our courses are well paced, informative, useful, clear, relaxed and excellent. Well, that is what other delegates have said they found!
8. You will experience a variety of interactive methods during our training as our courses are as brain friendly as possible. We use small group work, discussions of scenarios based on real-life situations, role playing (yes, we know you all love role playing, but if you don’t you can observe and support your colleagues!), quizzes and light hearted competitions. But you will not experience death by PowerPoint!
9. Despite the heavy topic we are training in, you will find that you have fun while learning with us – well, that is what other delegates have told us, and, as many come back for refresher courses and workshops, it must be true.
Read what others have said:
“I will use the skills learned on the course on a day-to-day basis.” Sarah McDonald, Queen Margaret University.
“I am so excited about the role (of Harassment Adviser) which I now feel I completely understand.” Kirsty, Rural Payments Agency.
“Thank you for this outstanding programme – one of the best I have ever attended during my three decades of teaching and leading in higher education.” Professor Joe Goldblatt.
“I have found what I learnt on the course very useful when dealing with a couple of recent staffing issues - one case in particular involving a member of staff who has 'issues' that have led to him feeling increasingly isolated and lacking in self esteem.” An HR Officer in a Government Department. |
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