Our in-house training portfolio includes:
Harassment
and Bullying Awareness Raising – legal
responsibilities and developing good practice for managers,
teams and Human Resources staff.
Senior Management Briefings
in Harassment and Bullying Awareness Raising.
Harassment
Adviser Training - listening and coaching skills, and
development and defining roles and procedures.
Training
for Investigators into cases of Harassment and Bullying - legal requirements, remaining impartial,
interviewing skills, report preparation, dealing with
emotions and developing good practice.
Dispute Resolution
Training - for managers and Human Resources personnel
to give them the skills to resolve
conflict at an early stage.
People Management Training - to develop respectful people management skills. Our
Five Steps to People
Management programme consists of 5 half day modules
to give managers the opportunity to develop their people
management skills. The modules comprise Listening Skills
Coaching Skills, Appraisal Skills, Delegation Skills
and Dealing with Conflict.
Hearts, Minds and Motivation – training
to help managers develop excellent performance in the
workplace
by motivating their staff, developing staff responsibility/accountability
and dealing with poor performance.
Away Days for Teams - to help them develop effective team relationships.
All
training is interactive and custom-designed to meet
your organisation’s needs
Quotes from some recent
delegates on our training courses:
"Well paced course – very
informative and enjoyable."
"Excellent facilitators – relevant
group sessions. I even enjoyed the role playing!"
"I
now feel confident in dealing with these issues in
my workplace."
Jean Kelly Consultancy Ltd training services include harassment
and bullying awareness, dispute resolution and people
management.
